Our warranty
We stand behind our work. If something we fixed isn't right, call or text us, and we'll make it right.
What's covered
- Labor: 90 days or 3,000 miles, whichever comes first, from the day we finish the job.
- It covers the labor listed on your written estimate.
- Parts carry their manufacturer's warranty, and we pass that warranty on to you.
How we make it right
If covered work isn't right, we'll look at the car first. Then, at our choice, we'll either:
- redo the repair, or replace the part, or
- refund what you paid for that work.
Coming back to you
- Within about 30 minutes of Port Monmouth: no charge for us to come back for a warranty repair.
- Farther away: mileage of $1 per mile, round trip, from Port Monmouth.
We'll set a time that works for both of us. Please have the car and any part that failed available when we arrive.
What isn't covered
- Parts you supplied yourself
- Damage from neglect, misuse, abuse, accidents, or racing or off-road use
- Work changed, modified, or repaired by someone else after our visit
- Problems from skipped or improper maintenance
- Problems the car already had that weren't part of the job
How to use your warranty
- Call or text (908) 986-3415, or email info@besafetravels.com.
- Tell us what's happening and when we did the work (your invoice helps).
- We'll set up a visit, check the car, and make it right.
The fine print
The full warranty terms are in the Terms and Conditions on this website. Nothing on this page, or in those terms, takes away any right you have under New Jersey or federal law.