Frequently asked questions
Can't find your answer? Call us at (908) 986-3415. Calls are answered from 7 am to 8 pm
Pricing
-
The phone consultation is. Call us, describe the problem, and we'll tell you what we think it is and roughly what it costs. If we need to come out and test the car, on-site diagnostics are $159.99 per hour with a one-hour minimum, credited toward the repair if you go ahead.
-
Yes. Repairs have a one-hour labor minimum ($159.99), plus parts. There are two exceptions. Oil changes start at $80 plus parts. A single small job, like a bulb or a wiper, is a $25 trip fee plus parts and mileage ($1 per mile, round trip, from Port Monmouth).
-
Yes. A single small job is a $25 trip fee, plus parts and mileage ($1 per mile, round trip, from our base in Port Monmouth). If you have a few small things, bundle them: once the work reaches the one-hour minimum, the trip fee and mileage are waived.
-
Use our repair cost estimator for a ballpark price in about a minute, or call us. Before we begin any work, you'll receive a written estimate.
-
Age, size, and make change how long a job takes. An older or larger vehicle, or one with a more complex layout, usually takes more labor. Our estimator adjusts for that, and we confirm the price once we see the car.
Service and scheduling
-
At your home or office, within about 30 minutes of Middletown and Port Monmouth, NJ (07758). Not sure if you're in range? Call and ask. After 30 minutes, (ETA calculated by Google Maps), we start charging $1/mile, roundtrip, for the whole trip.
-
We answer calls from 7 am to 8 pm. On-site visits are from 8:30 am to 5 pm, Monday to Saturday. If that doesn't work for your schedule, we can arrange an after-hours visit for an additional fee.
-
Sometimes. An oil change is usually best done on a lift, so we generally recommend your dealer or an independent shop with lifts. In some cases, we can do it in your driveway, starting at $80 plus parts. Ask us when you call, and we'll tell you if yours is one of them.
-
Most gas and hybrid cars, SUVs, trucks, and vans, domestic and imported, including Maserati, from model year 1996 on.
-
Only some jobs: tow hitch installs, accessory installs, and, in some cases, brakes, suspension, and interior work. For anything else, call us, and we'll refer you to a shop that does.
-
Yes, back to model year 1996, when standard diagnostic systems (OBD-II) arrived. Older cars are harder to diagnose and find parts for. Call us, and we'll refer you to a shop.
-
Some exotic cars need a specialty shop; for example, Ferrari, Lamborghini, Rolls-Royce, and Maserati's MC20. Call us, and we'll refer you to a specialty shop.
-
Schedule a call, text, or call us at (908) 986-3415.